Precise Tracking, Trusted Care
Reliable Medical Courier Service When Timing Matters
MedTrack provides dependable on-demand and scheduled medical courier service for healthcare facilities across our core North Carolina service area, with regional delivery available beyond it. From routine deliveries to time-sensitive STAT requests, our process is built around secure handling, clear communication, tracking and proof of delivery.
Start a Pickup- Trained Drivers
- Tracking & POD
- Privacy-Focused Handling
- Dispatch Confirmation
Request a MedTrack Pickup
Complete the information below to request a delivery. Your estimated price will update based on the service options selected. MedTrack Dispatch will review your request, confirm availability and verify the final price before the pickup is approved.
Why Choose MedTrack
Medical Deliveries Handled With Care, Accountability & Visibility
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Trained Delivery Personnel
Drivers complete required onboarding and applicable privacy, safety and medical-courier handling training before performing MedTrack deliveries.
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Tracking & Proof of Delivery
Customers receive delivery visibility and documented proof of delivery so they know when a delivery has been completed.
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Privacy-Focused Handling
MedTrack procedures are designed to protect sensitive information and support responsible handling throughout the delivery process.
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Flexible Service Options
Facilities can choose from routine, expedited and STAT service, plus scheduled and recurring routes.
How It Works
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Request Your Pickup
Submit the facility, pickup, delivery and item details.
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Dispatch Reviews & Confirms
Dispatch reviews availability and verifies the final price.
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Driver Is Assigned
An available MedTrack driver receives the approved route and pickup instructions.
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Delivery + POD
The delivery is completed and proof of delivery is recorded.
Services & Delivery Speeds
Choose the service level that matches the urgency of the delivery. Final availability and timing are confirmed by Dispatch.
| Service Level | Base Price | Details |
|---|---|---|
| Routine / Up to 4 Hours | $75 | Non-urgent deliveries within the routine service window |
| 2-Hour | $100 | Faster turnaround |
| 90-Minute | $125 | More time-sensitive deliveries |
| STAT | $150 | Highest-priority time-sensitive requests |
| Scheduled / Recurring Routes | Contact MedTrack | Repeating pickups and ongoing courier needs |
- +$30 per additional stop
- +$25 temperature control
- +35% after hours and on weekends
- $1.75/mile out-of-area mileage, confirmed by Dispatch
Your first 10 minutes of wait time are free. After that, wait time is $20 per additional 15 minutes.
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Labs & Diagnostics
Specimen Pickup & Delivery
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Pharmacies
Prescriptions & Medical Supplies
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Clinics & Urgent Care
Routine & STAT Deliveries
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Hospitals & Medical Facilities
Reliable. Compliant. Local.
Service Area
Serving Healthcare Facilities Across Our Core Service Area
MedTrack's core service area includes Cumberland, Harnett, Hoke, Sampson, Bladen and Robeson counties. Regional and out-of-area delivery may also be available to Raleigh, Durham, Greensboro and surrounding North Carolina communities. Out-of-area requests are subject to applicable mileage charges and Dispatch confirmation.
